Elevated error rates (Resolved)

Incident Report for RainFocus

Resolved

2:18 pm MT - RainFocus CloudOps team received automated alerting of production issue. Server capacity was less than desired due to a large number of spot instance disruptions. Team joined a bridge call to discuss.
2:23 pm MT - Issue was resolved, team was online monitoring the situation. The team decided to add more instance types to the list of spot instances for autoscaling to help alleviate this capacity issue.
2:50 pm MT - Team added additional on-demand capacity to help alleviate any more spot disruptions during the busy holiday season.

Posted Nov 14, 2024 - 21:18 UTC